Terms and Conditions: Security Clearance as a Service

1. Program Overview

Logi-Tech, under its Defence Industry Security Program (DISP) certification, provides sponsorship and administrative services for individuals seeking Australian Government Security Vetting Agency (AGSVA) clearances. This "Security Clearance as a Service" model allows candidates to obtain and maintain a clearance through Para Bellum Group.

 2. Fee Structure

All fees consist of the AGSVA vetting cost plus the Logi-Tech administration and sponsorship fee. To maintain sponsorship, an annual sponsorship and assessment fee is payable. 

3. Eligibility & Suitability

3.1 Eligibility

In order to be eligible for an Australian Government security clearance, an individual must:

• be an Australian citizen
• have a checkable background.

3.2 Suitability

An individual must also be suitable to hold a security clearance. This is determined by conducting checks as prescribed by the Protective Security Policy Framework (PSPF). An assessment of the clearance applicant's overall integrity is made using the following character traits:

• honesty
• trustworthiness
• maturity
• tolerance
• resilience
• Loyalty

Please read more about Security Clearance Eligibility and Suitability requirements on the AGSVA website: https://www.agsva.gov.au/applicants/eligibility-suitability 

4. Reimbursement Model

Logi-Tech offers a pathway to recover costs through our Reimbursement Model:

• Eligibility: You must complete a minimum of 60 days on a job contract with a Para Bellum Group client within two years.
• Fee Waiver: For candidates actively on a job contract with us, the $1,650.00 (incGST) Annual Sponsorship and Assessment fee is waived.

Logi-Tech will reimburse the cost of the Security Clearance application fee only after the candidate has completed a minimum of sixty (60) consecutive days engaged on a paid contract placement with a Para Bellum Group client, and provided this occurs within two (2) years of the original clearance application date.

Reimbursement will not be made prior to the completion of the minimum engagement period and is strictly conditional upon successful placement and continued satisfactory performance.

Annual assessment fees will be waived only while the candidate remains actively engaged on a current contract placement facilitated by us.

All roles are subject to availability, employment screening, client approval, security suitability requirements, and operational needs. Placement is not guaranteed, and Logi-Tech makes no representation or warranty that a contract opportunity will be secured.

5. Obligations & Compliance

As a sponsored individual, you must adhere to all obligations under Logi-Tech's DISP certification:

• Reporting: You are required to declare overseas travel and participate in mandatory travel briefings; you are required to Notify Changes in your Circumstances. 

• Reporting notifiable information: Clearance holders must be monitored for significant behavioural changes.  

• Behavioural changes that must be notified to the Australian Government Security Vetting Agency include:
• disciplinary actions
• security incidents.
• Security Incidents: If Logi-Tech must manage a security incident or breach on your behalf, a $2,999.00 (inc GST) fee is payable immediately.
• Notification: Failure to pay incident fees will result in the immediate cessation of your sponsorship.
• Information Accuracy: You must provide truthful and accurate information; any denial by AGSVA due to misinformation is subject to the non-refund policy.

Please read about your responsibilities as a clearance holder on the AGSVA website: https://www.agsva.gov.au/clearance-holders/responsibilities

Please read about Reportable Changes to your personal circumstances:
https://www.agsva.gov.au/clearance-holders/reporting-changes 

6. Payment via Zip

Zip Payment Disclosure Statement

Logi-Tech Pty Ltd offers Zip as a payment option for customer convenience.

By selecting Zip as your payment method, you acknowledge and agree that:

• Your payment agreement is directly with Zip Co Limited, not Logi-Tech Pty Ltd.
• Approval, repayment terms, fees, interest (if applicable), and account management are governed by Zip's terms and conditions.
• You are responsible for ensuring you understand Zip's repayment schedule, fees, and any applicable charges before proceeding.
• Logi-Tech Pty Ltd is not responsible for any late fees, account fees, interest charges, declined transactions, or disputes relating to your Zip account.
• Any refunds issued by Logi-Tech Pty Ltd will be processed back to your Zip account and are subject to Zip's refund handling processes and timelines.

If you have questions regarding your Zip account, repayments, or fees, please contact Zip directly via your Zip account or their customer support channels.

Visit https://help.us.zip.co/

7. Payment via Debit/Credit Card

Debit/Credit Card Surcharge Disclosure

We apply a surcharge to payments made by credit card. This surcharge is applied to recover the cost of merchant service fees charged to us by our payment provider.

The surcharge:

• Applies only to credit card transactions
• Does not exceed our cost of acceptance
• Is compliant with Australian consumer law and RBA surcharge standards

Surcharge rates may vary depending on card type (e.g., Visa, Mastercard, AMEX).

Up to 1.8% + 0.30 AUD for domestic cards, GST inclusive cost per transaction

Up to 3.5% + 0.30 AUD for international cards, GST inclusive cost per transaction.

Additional 2.2% fee inclusive of GST applies if currency conversion is required.

(You can opt to pay your invoice via Bank Transfer)

8. Cancellations and Refunds

• Non-Refundable: All fees are non-refundable, regardless of whether an application is denied by AGSVA or cancelled by the applicant.
• Cancellation Fees: Absorbed in the non-refundable Security Clearance Application fee
• We accept no responsibility or liability for the outcome of any application, delays in processing, requests for further information, or decisions made by AGSVA, as these matters are solely within the control of the assessing authority.

9. Privacy and Data Handling

All personal information and documentation provided for the purpose of security vetting are handled in strict confidence. Logi-Tech manages this data in compliance with DISP standards and the Protective Security Policy Framework (PSPF) to ensure the integrity of your security file.

You can find out more about the Protective Security Policy Framework (PSPF) on the AGSVA website: https://www.agsva.gov.au/about/agency-governance

Contact Information

For any inquiries regarding these terms, obligations, or to report a change in circumstances, please contact:

Email: disp@logitech.com.au