Tech FAQs

Logi-Tech staff are unique in South Australia, being trained and certified in integrating industrial equipment systems with corporate systems. Simply put this means we link the operating systems that run your production line or equipment with the operating systems that oversee your entire business. We install a layer of software that allows you to integrate and watch over all of the IT components of your business. In a way you end up with a map of your operations. Then any breaks in the production line or efficiency are viewable on the map, and you can isolate that area and get it back up and running quickly.

Many service providers deliver individual aspects of IT operations – for example networks, service, a particular operating system and efficiency apps. At Logi-Tech we consider ourselves a provider of business solutions as we are able to offer all these services, and more, under one roof. This means that you can tell us your needs, and we can design an entire solution that meets these whilst staying within budget and with no hidden surprises. Our 24/7 support team offer guidance and backup whenever you need it.

Not necessarily, no. At Logi-Tech we’re able to come into your business, look at the operating systems and equipment you already have in place, and then work out the simplest and most cost-effective approach to more efficient operations. Sometimes this might mean creating a cloud-based solution, where you securely access infrastructure and software via the internet.

Many companies that offer IT services provide quotes for system design, installation and usage that aren’t a good match with your business needs. Then you, the customer, is in for a rude shock when costs suddenly explode. At Logi-Tech we focus on honest and complete discussions at the start of any business conversation, and consistent review and monitoring to prevent nasty surprises. We offer post-sales support and service to make sure your staff are trained and using the IT efficiently and effectively.